Thornton Hall Hotel & Spa

The facilities were good, the staff friendly and welcoming and the location perfect for a quick get-away. We arrived late and parted early as we had an early morning event in Liverpool. This was all managed well.

Reception staff exceptional , lawns restaurant staff and food exceptional credit to waiters and chefs , morning breakfast staff exceptional credit to morning staff and chefs , room beautiful . Our stay was exceptional throughout however , could have been better with an information booklet, in regards to details on stays especially packages for example, I had a breakfast and dinner package with an executive garden view room , and food allowances each evening , if I had not asked I would not have known all details around the allowances and that they renewed each evening, but given that: the that staff where helpful couldn’t have done more , very good value will be returning .Would have liked a map with details on where all areas where , like how to get to the restaurants , hair spa etc it’s a very big place and I’m one to get lost and don’t want to bother the staff if I can help it .

Having been to many various Four/five star hotels USA Ireland Europe Singapore Dubai Switzerland Your hotel is on parr especially relation to your staff Excellent customer care Fine dining (Restaurant )culinary experience menu a bit apprehensive but when eat meal A culinary delight well done chef Breakfast service again wonderful Spar dining again great service Spar pool standard of performance👍 attentive staff well done Reception staff 👍

The staff were all wonderful and super helpful and friendly. The restaurant food was outstanding and exceed our expectations. We enjoyed the spa, and the massage treatments were fantastic. Breakfast was also great - loved the full pots of tea and coffee on our tables and the food was lovely and fresh.

Well presented in lovely grounds.