Thornton Hall Hotel & Spa

Reception staff exceptional , lawns restaurant staff and food exceptional credit to waiters and chefs , morning breakfast staff exceptional credit to morning staff and chefs , room beautiful . Our stay was exceptional throughout however , could have been better with an information booklet, in regards to details on stays especially packages for example, I had a breakfast and dinner package with an executive garden view room , and food allowances each evening , if I had not asked I would not have known all details around the allowances and that they renewed each evening, but given that: the that staff where helpful couldn’t have done more , very good value will be returning .Would have liked a map with details on where all areas where , like how to get to the restaurants , hair spa etc it’s a very big place and I’m one to get lost and don’t want to bother the staff if I can help it .

Having been to many various Four/five star hotels USA Ireland Europe Singapore Dubai Switzerland Your hotel is on parr especially relation to your staff Excellent customer care Fine dining (Restaurant )culinary experience menu a bit apprehensive but when eat meal A culinary delight well done chef Breakfast service again wonderful Spar dining again great service Spar pool standard of performance👍 attentive staff well done Reception staff 👍

The staff were all wonderful and super helpful and friendly. The restaurant food was outstanding and exceed our expectations. We enjoyed the spa, and the massage treatments were fantastic. Breakfast was also great - loved the full pots of tea and coffee on our tables and the food was lovely and fresh.

Dinner in the lawns restaurant was fantastic, the quality of the food, surroundings and service. Bar service and choice of drinks was also great. The treatments we had at the spa were amazing, some of the best we’d had. Excellent range of food at breakfast, cooked and presented well. Bedrooms were well decorated and comfortable.

My husband used the pool which he said was very good. We seem to hit breakfast as each ingredient needed replacing so that was a little disappointing but the breakfast choices were excellent. The garden room was very good but would’ve liked to see and use a bath mat when showering. It was quite noisy after wedding party and guests leaving. On the whole very good